- How do I know that the veil or birdcage colour is going to match my dress?
- I’m not sure what length of veil would suit me best – how do I decide?
- What are the birdcages and veils made from?
- How do I pay for a bird cage or veil?
- Can you make bespoke veils?
- Can you deliver outside of the UK?
- What is your return policy?
- Where can I find your terms and conditions?
- Are you based in the UK?
- How much is postage in the UK?
Getting an exact colour match for your birdcage or veil is always difficult when you are buying over the internet. When looking at bridal accessories and dresses, you will be now have realised that everyone’s “white” and “ivory” is slightly different from everyone elses – there will always be slight inconsitencies betwee shades of colour. We have done our best to describe our colour descriptions in our Colour & Length Guide. Together with the photos of the headpieces, we hope that this is sufficient to guide you. And remember, if the birdcage or veil is not an exact colour match to the dress, it doesn’t matter. Chances are nobody will notice a very slight shade difference!
Again, this is completely a matter of personal taste. Some people want a short veil or birdcage, purely as an accessory or finishing touch to their dress. Others prefer making a statement with an extravegantly embelleshed veil. Others want a long veil for that sweeping, romantic look, to frame their dress. This decision will depend partly on the style of your dress, and partly on the style of your wedding, but mainly just on what you like the look of. There’s no right or wrong – it’s your day, it’s completely your choice.
The material that each of our birdcages and veils is made from is in the description beside each item on the product page. As many of our items are bespoke – we do not make or order many in bulk – the material varies between items. However, as a general rule, most birdcages are made with French netting and most veils are made with tulle – which is slightly softer than netting – whilst a few veils are made with netting to give a more definite, structured shape. Some of the veils have Spanish lace edging (mainly the mantilla style veils), some are embellished with diamante, some with pearl beads, some with embroidery. The description of each birdcage or veil will also describe the edging and/or embellishments. This may be diamante, pearls, feathers, a cut edge, a pencil edge, a satin edge of varying widths or a lace edge.
If you are purchasing a bird cage or veil, you can pay by Paypal or credit card using our secure payment page.
We do make bespoke birdcages and veils to spec. If you are interested in having a bespoke veil or birdcage made, please contact us with a description of the item that you would like made, and we will respond to you with an estimate of time for creation and price.
We can deliver outside of the UK but the purchaser will have to pay for all postage and tax costs associated with export. Please contact us and tell us where you would like the veil or birdcage delivered and we can find out what these delivery costs will be for you.
We have a seven day return policy – subject to the conditions in our terms and conditions. If you are not happy with your birdcage or veil, you can return it in an unmarked, undamaged condition, with proof of purchase, within 7 days of purchase. PLEASE ENSURE THAT THE TAGS ARE NOT REMOVED OTHERWISE WE CAN ONLY ISSUE YOU WITH A CREDIT NOTE. Once the item has been received by us and checked for any damage, you will be refunded.
Arabella Bridal are based in Edinburgh in the UK.
We send all of our birdcages and veils by special delivery which will cost you £5 within the UK. We can send it for free by first class post on request, but please be aware that there are no guarantees or insurance with this form of delivery and we will not be responsible if any product is lost in the post if this form of delivery has been chosen.